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Higherin
Amazon

Team Lead Review

at Amazon

Degree Apprenticeship

Retail Manager

Swansea / Abertawe

Review Submitted: May 2024

Overall Rating

2.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2/5 - Overview of Role
2/5 - Skills Development
2.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
1/5
currently my role involves arranging the headcount of my department at the start of shift and continually monitoring to ensure processed volumes meet operational strategy
To what extent do you enjoy your programme?
3/5
I enjoy the opportunity to gain knowledge and the networking with people from different backgrounds

Skills Development

Have you learnt any new skills or developed existing skills?
2/5
Through the CMDA at Manchester university I have learned new theory and the differences between the Amazon way and the majority of other organizations

Structure and Support

How well organised/structured is your programme?
1/5
Manchester metropolitan university side is structured well and has been a very enjoyable experience. The on site Amazon side of the apprenticeship has not been organized or structured well at all. Limited help for the most, with the majority of the time being ignored or belittled. Giving the impression that this is nothing more than a PR gimmick for Amazon designed to falsely advertise their commitment to "Hire and develop the best".
When the truth is they want to be seen as offering opportunities internally to their associates but rather take new hire graduates as this then boosts their numbers of people in their organization with degree level qualifications.
How much support do you receive from your employer?
1/5
on occasions good support but out of the whole CMDA (2.5 years) I would say I have had good support for around 6 months. The rest of the time it has been nonexistent
How much support do you receive from your training provider when working towards your qualifications?
5/5
MMU has been excellent in their support of me during the whole qualification, I could not have asked for a more helpful and professional training provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The training I have received is currently wasted in my current role, this is because the advanced techniques that I was trained in are better suited for a Area Manager not a team lead, only the rudimentary potions of the theory have relevance. If at Amazon or a different employer I get the opportunity to advance to a managerial role, then I believe the MMU has set me up well to meet and exceed the requirements
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
yes there are multiple options to take part in social activities and network wide events

Recommendations & Advice

Would you recommend Amazon to a friend?
No
Why?
To many roadblocks in the path of progression for internal aplicants
What tips or advice would you give to others applying to Amazon?
gain experience and knowledge, but do not think it will be a job for life and a easy progression options
In This Review
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