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Higherin
E.ON UK

Payments Specialist Review

at E.ON UK

Level 3 Apprenticeship

Finance

Nottingham

Review Submitted: May 2024

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
3/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a payments specialist dealing with Financial data on a daily basis. My job is to ensure the payments our customers make are going to their intended location, any issues its up to me to resolve them.
To what extent do you enjoy your programme?
3/5
I have enjoyed it, minus the issues I'm still dealing with

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Developed on my skills in excel/google sheets, learning forumla's to manipulate data.

Structure and Support

How well organised/structured is your programme?
3/5
It is organised and structured really well, very easy to follow
How much support do you receive from your employer?
4/5
I receive the exact amount I need, it comes from me reaching out when I need support.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Plenty, again I reach out when needed but with the consistent feedback on the work I produce it helps to improve it further.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I can use the skills and techniques I'm learning to enhance the processes we use for our work, I can help visualise the data in an easier way instead of having to look at the raw data all the time.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not that I am aware of or wish to participate in

Recommendations & Advice

Would you recommend E.ON UK to a friend?
Yes
Why?
I have worked with the company since 2017 and have found them to be one of the best to work for. The community I have joined and helped grow has been amazing. The current role and team/family I am in is one of the best
What tips or advice would you give to others applying to E.ON UK?
Be realistic about whether working in customer service for an energy company is really something you want to do. There is a lot to learn but if you're willing you'll go far.
In This Review
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