Kitchen and Bathroom Advisor Review

Item: Kitchen and Bathroom Advisor at Wickes PLC
Rating: 3.8
Author: Anonymous

at Wickes PLC

Level 3 Apprenticeship

Sales

Broadstairs

Review Submitted: May 2024

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role

4/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I am a kitchen and bathroom Advisor so I welcome customers into our showroom and book them in to see a Design Consultant for a Kitchen or Bathroom design. I am on the Apprenticeship to hopefully become a DC.

To what extent do you enjoy your programme?

3/5

I do enjoy my programme most of the time, sometimes it does get stressful especially if I don’t fully understand one of the tasks.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have learnt lots of skills including: advanced design, how to complete an installation survey and installation, further product knowledge and lots more.

Structure and Support

How well organised/structured is your programme?

3/5

I would that it could be a little more structured. I join in June 2023 and I know that since then the apprenticeship program has changed a lot so my coach is having to teach several different groups in two different ways.

How much support do you receive from your employer?

2/5

It was a struggle at first for certain managers to get on board with me being in the showroom and doing the apprenticeship. I used to work on the shop floor before I was offered a role in the showroom.

How much support do you receive from your training provider when working towards your qualifications?

4/5

My apprenticeship coach Zoe simper has been very supportive during my apprenticeship and has always encouraged me to push myself towards my goals.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

I have learnt so much during the apprenticeship which has boosted my performance as a KBA. I can now also sit down with customers and design them a Kitchen based on their measurements- I then book them in with a design consultant to sell the project and so far this has gone really well and every one I have started has sold.