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Higherin

Account Manager Review

at SAP

Higher Level Apprenticeship

Sales

London

Review Submitted: May 2024

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Identify sales opportunities and bring in revenue for the organisation. Manage customer relationship, ensure adoption and satisfaction of their products. Help to resolve any issues and maintain customers.
To what extent do you enjoy your programme?
4/5
I have learned skills that are completely transferrable to my job, helping me to work more effectively and improve my productivity. I am more confident in my job and have built a network of like-minded people across different areas of work whom I may not have otherwise connected with. I feel more confident in working with C-level executives in customer organisations and managing a team of resources to successfully close a sales cycle.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I developed my project and time management skills and learn a wealth of project management specific terms, tools and methodology. I improved communication skills and collaboration skills through interactive learning sessions and regular assessments.

Structure and Support

How well organised/structured is your programme?
4/5
The programme is very well structured with regular monthly classroom sessions and a series of 1:1 coaching sessions. The course as a whole was broken down with key milestones flagged so as to ensure the additional workload was manageable and would interfere with daily tasks and responsibilities.
How much support do you receive from your employer?
4/5
The course is fully funded by SAP which is absolutely fantastic. My manager approved my enrolment and was involved throughout the course with regular catch ups with the coach and myself to review progress and be available to offer additional support if required.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Asides from monthly 1:1 sessions with your coach. Coaches are on hand and available whenever support is required. There is also a wealth of online videos, tutorials and interactive sessions to further deepen knowledge and reinforce topics covered during classroom sessions. There are also sessions and content available to prepare for exams.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I am more proficient in my every day tasks saving time and feeling more accomplished and productive. I have developed and learned new skills allowing me to broaden my horizons and pick up new responsibilities. I have expanded my network within SAP and improved collaboration skills .
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes there are a range of activities, groups, social events, corporate responsibility events held regularly.

Recommendations & Advice

Would you recommend SAP to a friend?
Yes
Why?
Diverse organisation with a job for anyone depending on your interests/skills. There is a great opportunity to do well and many people available to support your career as well as courses to develop and learn new skills as well as build your network.
What tips or advice would you give to others applying to SAP?
Understand SAP's purpose and value proposition.
In This Review
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