Front of house team member Review
at Greene King
Level 2 Apprenticeship
Bar and Waiting
Newcastle upon Tyne
Review Submitted: April 2024
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves creating a warm and welcoming environment for customers, being customer focused and being able to serve and pour food and drinks. I have to ensure good time management for my role. I need to ensure health and safety as well as good stock management of items. I additionally ensure cleanliness and safety for all visiting.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme and have developed a lot through it
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Within my apprenticeship I have learned a variety of skills that help me with my personal and work development. I have gained skills including time management, team work, as well as a range of knowledge in different aspects of the businesses including stock, customers wants and need. I have also learned the importance of having a unique selling point and what sets us apart from other businesses.
Structure and Support
How well organised/structured is your programme?
5/5
Really well it runs smoothly and I get all the help I need aswell
How much support do you receive from your employer?
5/5
I get a lot of support from my employer
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
A lot. I feel that I’ve developed in ways I never thought I would
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
N/a
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
It supports you and your colleagues. Before I came back to Greene king I was being treated badly as I was going through a bad period with my health. Greene king and management has enabled me to keep going with all the support that I need.
What tips or advice would you give to others applying to Greene King?
Be yourself and you’ll fit straight in.
