apprentice warehouse Review
at Howdens
Level 3 Apprenticeship
Customer Service
Ellon
Review Submitted: April 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work in the warehouse picking and dispatching orders, Helping customers get what they need and helping them load there work vans ready for their day. Working in the warehouse also consists of making sure the shelfs are all clean and tidy as well as in order to make it easier for us or other members off staff to get what we need, Keeping the warehouse clean is also a massive part of my job too.
To what extent do you enjoy your programme?
5/5
I really enjoy the programme I am currently doing, I have learnt so much in the time I have been here and continue to learn more. It has been made very easy for me to get to where I am through the people who have helped me along the way.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to be more talkative with customers and bettered my customer service skills. I have also became better at working in groups of people as well as working a lot by myself. Working to certain time limits has also became easier as there are certain times where stock is here a little late on being delivered and customers are waiting for they`re orders.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well organised every step could not be any clearer, The structure of the programme is also very good, I know exactly when a certain topic needs to be done and what topic is next in line for me to complete. It is all very clear and simple to work through.
How much support do you receive from your employer?
5/5
I receive support on anything I need help with whether it be help with anything I have to ask about working in the warehouse to any questions or help I might need out with the warehouse. The support is definitely needed sometimes and having the support there definitely makes the job a whole lot easier.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support i got from my training provider was second to none, every step was very clear and extremely easy to do and the help and advise that was giving was also very good, knowing the support was there whenever i needed helped me to get through the qualifications needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel it helps massively, knowing what comes after the training is enough to make me work a lot harder its all massively worth while, knowing that all the hard work through all the training and time put towards passing will pay off definitely makes it feel a lot easier. The more i put in the more i get back.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Howdens to a friend?
Yes
Why?
The reason i would recommend anyone to work for Howdens is because of the achievement they would get from completing an apprenticeship, It definitely would not be as easy and straight forward anywhere else, The amount you will have been taught in a little amount of time is amazing, There's not much places that want to help anyone succeed as much as Howdens.
What tips or advice would you give to others applying to Howdens?
The advice i would give to anyone applying for Howdens would be, Just be yourself Howdens really look for people who are themselves, don't try be someone you aren't. I would also say make sure you are a good reliable worker, there is a lot of responsibilities to be aware off and to make sure you have good customer service that makes the job, being able to talk away to the customers and your colleagues definitely helps and makes your day to day at work a lot more easier and enjoyable.
