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Costa Coffee

Store Manager Review

at Costa Coffee

Higher Level Apprenticeship

Hospitality Management

Basildon

Review Submitted: April 2024

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
5/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Meeting sales, training team, H&S within store, Audit check's, cash handling, food/material ordering, recruiting team, scheduling team, making coffee,
To what extent do you enjoy your programme?
2/5
5 out of 10.
the only reason to that score it is that despite my English and maths being good i have far more involvement with these 2 and stops me enjoying the actual apprentice, i have a very occupying role that needs my attention at all times, and i feel like English so far takes all my joy into this.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Developed existing skills

Structure and Support

How well organised/structured is your programme?
3/5
Very well, compacted but good level of organistaion
How much support do you receive from your employer?
4/5
10/10 but my tasks and role will have to be 10/10 also.
How much support do you receive from your training provider when working towards your qualifications?
5/5
10/10 my trainer it is very supportive towards my self, and allows me to take my time into everything according the learning if is a heavy season
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well, my time management has changed and i am now allowing my self loads of reflecting time, i am taking the right amount of breaks to regenerate and i am a better person in general already
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
In my job role it is never same day, that is very fair amount to say it is never a dull moment. I am also involved withing progressing my self to the next role as Area Manager so i take part in many more activities within the area

Recommendations & Advice

Would you recommend Costa Coffee to a friend?
Yes
Why?
This is not just 1 job, this is a lifestyle, people are what keeps us going, no one is ever closer to you as close as you are with your team, it is never a boring day, there are more goods on the scale than bad.
What tips or advice would you give to others applying to Costa Coffee?
Be yourself, do not change you to be a better business person change the approach and adapt to what is asked from you if you want to be happy at the work place that is a great balance for the future
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