CSA and Admin Assistant Review
at Avery Healthcare Group
Level 3 Apprenticeship
Derby
Review Submitted: March 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work on reception greeting visitors, taking phone calls and ensuring the immediate reception area is kept neat and tidy. I also complete general administration tasks including rotas, recruitment, finances, filing and archiving amongst other tasks to keep the care home running smoothly.
To what extent do you enjoy your programme?
5/5
I am enjoying my programme a lot, I have learnt many new skills for business administration and I have been given opportunities to put these skills into practice within my current job.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Developed my customer service skills and have learnt many different admin skills such as generating invoices, understanding policies, recruitment processes and petty cash reconciliation amongst others. I have also further developed my computer skills particularly with Microsoft Office and communications via email.
Structure and Support
How well organised/structured is your programme?
5/5
Well structured, I have enough time to complete my assignments to my best ability and I know what to expect.
How much support do you receive from your employer?
4/5
Well supported, I am given plenty of training opportunities to develop my skills.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Good support, my questions are answered when I have any and I receive extensive feedback both from assignments and in my tutorials.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has really helped me understand the administration role better and I able to assist the admin with more of her jobs through all the skills I have developed.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I will sometimes get involved with events that are put on for residents, families and visitors.
Recommendations & Advice
Would you recommend Avery Healthcare Group to a friend?
Yes
Why?
You'll be part of a solid team of people and be provided plenty of learning opportunities that can help progress your career.
What tips or advice would you give to others applying to Avery Healthcare Group?
Just go for it!
