Store Manager Review
at B&Q
Higher Level Apprenticeship
Retail Manager
Nottingham
Review Submitted: March 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Responsibility for day to day running of a store, training, developing and supporting the team, delivering great customer service, maintaining core business principles and delivering sales and profit targets.
To what extent do you enjoy your programme?
4/5
Mostly- although sometimes the workload can be a bit overwhelming. My coach however always understands and supports.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have been in retail for a long time, so most of my learning has been around new models and refreshing/revitalising my knowledge.
Structure and Support
How well organised/structured is your programme?
4/5
It is logically put together and seems to flow well.
How much support do you receive from your employer?
4/5
At my level I should be able to manage my time and am left to do so. My line manager supports me well- and I don't need to go to him for anything. He has shown great interest in what I am doing and has empowered me to share with my peer group.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Plenty. Despite changing coaches I feel both have been friendly, approachable and supportive. All dealings I have had with RTB have been positive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I certainly have a feeling of reassurance I am in the right job! I feel calmer and more organised.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
To a degree yes- but its often about what I as store manager create/facilitate. At a regional level not often but I do join in and often organise!
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Well in saying that only some friends- I believe its not for all but there are many good things for the right people.
What tips or advice would you give to others applying to B&Q?
Be you, be open minded and be aware you will probably feel a bit lost for the first few weeks. It is a great feeling when you can answer your first customer question without asking for help! Mine was where are the jubilee clips. And I was delighted I knew what they were and where they were!
