Business Support Assistant Review
at WTW
Level 3 Apprenticeship
Insurance and Risk Management
London, UK
Review Submitted: February 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Broker Support Role
New Business technical processing
Renewals processing
Mid-term adjustment processing
MRC slip creations
PPL submissions
New Business technical processing
Renewals processing
Mid-term adjustment processing
MRC slip creations
PPL submissions
To what extent do you enjoy your programme?
4/5
I enjoy the programme. I like the challenge of learning hands on in an office and then learning a qualification too at the same time. It gives me that balance.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes. I had no idea what commercial insurance entailed and over the past year and a half I have learnt pretty much everything to support a Broker in placing new/reoccurring business.
Structure and Support
How well organised/structured is your programme?
3/5
My programme is well structured with organised deadlines.
How much support do you receive from your employer?
4/5
A lot. I receive 20% off-the-job and if things are quiet, I can prioritise my apprenticeship. Senior members also help me revise.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots. I have regular catch-ups with my training coach and he provides me with continuous support and guidance.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. The Cert/DIP CII provides the foundation knowledge required to work in any insurance role!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Young Professionals Network.
Gender Equality Group.
Inclusion and Diversity Network.
Netball team.
Mental Health First Aid Champion
Gender Equality Group.
Inclusion and Diversity Network.
Netball team.
Mental Health First Aid Champion
Recommendations & Advice
Would you recommend WTW to a friend?
Yes
Why?
WTW not only provides you with the career progression but they support you along the way. The people you meet at WTW can be friends for life and the overall culture it aware of modern dilemmas.
What tips or advice would you give to others applying to WTW?
Dont spend too much time trying to come across as perfect. Be yourself. Youll get much further in your career being as real as possible.
