Acting Trading Manager Review
at B&Q
Level 3 Apprenticeship
Customer Service
Nelson, Lancashire
Review Submitted: January 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am in an Acting up role as a trading manager, I manage the Décor department with 6 people on the team working for me. I prioritize handing out jobs to the team on department and making sure the department is running.
To what extent do you enjoy your programme?
5/5
It was something I was excited about and looked forward.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, the apprenticeship helped me to understand behaviours of people in store and helped me to build my confidence in certain areas.
Structure and Support
How well organised/structured is your programme?
5/5
I enjoyed the tasks on the dashboard and projects I had to do.
How much support do you receive from your employer?
5/5
My manager arranged time for me to come off the shop floor to do my learning.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I asked him to come and give me face to face sessions which I found more helpful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has helped me to deal with situations better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am currently on the I Will Elevate programme in the store.
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
I enjoyed the programme so much that I want to do another one.
What tips or advice would you give to others applying to B&Q?
It will make a difference in the future.
