Customer Advisor Review
at B&Q
Level 2 Apprenticeship
Customer Service
Bury, Greater Manchester
Review Submitted: January 2024
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Serving customers, standards
To what extent do you enjoy your programme?
3/5
Its a little boring at times but its okay
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt a lot of things
Structure and Support
How well organised/structured is your programme?
3/5
Very well
How much support do you receive from your employer?
2/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend B&Q to a friend?
No
Why?
Under staffed
What tips or advice would you give to others applying to B&Q?
Be prepared to have a lot to do and not much support
