Showroom Manager Review
at B&Q
Level 3 Apprenticeship
Retail Manager
Halifax
Review Submitted: November 2023
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Dealing with installations, customer queries, stock management, customer issues, cash office duties, managing a team, liaising with the wider regional team, delegating tasks, health and safety walks.
To what extent do you enjoy your programme?
5/5
I love my programme and my trainer is so so lovely
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
how to deal with different learning styles, how to deal with conflict management, wellness learnings, how to deal with performance management.
Structure and Support
How well organised/structured is your programme?
5/5
I was quite surprised when recently I got an email for additional workkshop as they felt they hadnt covered some subjects in as much depth as they would have liked. This shows they must listen to feedback and actually want to rectify the issues.
How much support do you receive from your employer?
2/5
Apprenticeship work and time allowed to do this is not important to my employer and then I am made to feel bad that I have not completed to work
How much support do you receive from your training provider when working towards your qualifications?
5/5
!00% Heidi Barbrook is supportive! I have done apprenticeships previously through other trainers and I refused to do another with them as the tutor was not supportive, organised and didnt stick to appointments
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel much more confident dealing with different aspects of my role with the training provided
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
nope!
Recommendations & Advice
Would you recommend B&Q to a friend?
No
Why?
I would rather not go into detail at this time
What tips or advice would you give to others applying to B&Q?
Dont
