Team leader Review
at Nuffield Health
Level 3 Apprenticeship
Newcastle upon Tyne
Review Submitted: November 2023
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
At the present time I'm working for Nuffield Health Newcastle in the Outpatients department as a Patient Administration Team Leader within the administration department
To what extent do you enjoy your programme?
5/5
It was a great experience and I enjoyed it. I didn’t know what to expect as only one other person from our department had start 6 months earlier. I felt very well supported by everyone around me and this made learning an abundance of new tasks/skills that much easier.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a wealth of new skills - self awareness, organising workload time managerment, improving team performance, project management, organisation governance, communication skils, operational management, professionalism, and building relationships.
Structure and Support
How well organised/structured is your programme?
4/5
It was well structured the way in which the learning platform was set out however the change in coaching let this down but Sharon my last coach turned that around which improved my experience with the program.
How much support do you receive from your employer?
5/5
I felt very well supported by my manager I wouldn't have getting through the course without her support and guidance.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Sharon Day my last coach was absolutely fantastic, she explained the criteria and set achievable goals and task for me to complete, the confidence she give me help me to achieve my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My apprenticeship has offered many transferrable skills, the skills i learnt has helped me to become a better leader. It helped me to self reflect and change some of my behaviours to improve my way in working with my team. It has also helped me gain confidence and provided me with Knowledge in doing thing right.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
We do attend networking events
Recommendations & Advice
Would you recommend Nuffield Health to a friend?
Yes
Why?
The course has give me skills and experience that i wouldnt have if i hadnt completed the course.
What tips or advice would you give to others applying to Nuffield Health?
My first bit of advice would be to go for it! Nuffield Health is a truly amazing employer, especially for apprentices who are just starting out in a new job role. It is important to research what the apprenticeship would entail first and see if it would be a good fit for you. Part of the reason I was successful in my apprenticeships is because I enjoyed what I was doing each day. Apprenticeships offer many transferrable skills and so even if you completed an apprenticeship and then changed career a few years down the line, these skills would still be beneficial and be used day to day.
