trade sales supervisor Review
at Screwfix
Level 2 Apprenticeship
Retail Manager
Chelmsford
Review Submitted: August 2023
Overall Rating
2.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
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Overview of Role
3/5
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Skills Development
2.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Supervisor on trade sales. manage team of staff, manage trade desk for orders enquiries and sales and refunds. assist customers with technical sales advice
To what extent do you enjoy your programme?
3/5
It is for my work and to further my career. i wouldnt call it fun but it can be interesting
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt some new information. I have been in sales previously so this is a good refresher and bringing me up to date
Structure and Support
How well organised/structured is your programme?
2/5
Im sure there is a plan but it isnt clear or logical to me. because everyting is online or via teams meetings, it is hard to follow sometimes, especially as no-one has their cameras on, it can be hard to follow, I take part at work so there are added distractions
How much support do you receive from your employer?
3/5
I am given time to do my coursework but if we are short staffed it can be difficult to find time.
How much support do you receive from your training provider when working towards your qualifications?
2/5
I can email them or call them and they do get back to me but it can be some time and by then my time to work is over and i have to try to find more time later.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I hope it does give more information and understanding for my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No, we have a christmas meal for the staff and there are management meetings occasionally
Recommendations & Advice
Would you recommend Screwfix to a friend?
Yes
Why?
I do feel looked after as a staff member and they do listen to your opinion and most of all do everything to make the customers happy which makes it easy to give good customer service
What tips or advice would you give to others applying to Screwfix?
give as much info in your cv and have the details to back it up in the interview. be yourself.
