Kitchen & Bathroom Advisor Review

Item: Kitchen & Bathroom Advisor at Wickes PLC
Rating: 3.9
Author: Anonymous

at Wickes PLC

Level 3 Apprenticeship

Marketing

South Shields

Review Submitted: May 2023

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role

4/5 - Skills Development

3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

First port of call to a customer interested in a kitchen or bathroom. Take leads and assign them to a Design Consultant. I am currently on the becoming a Design Consultant Apprenticeship, this is teaching me all the skills needed to become a DC.

To what extent do you enjoy your programme?

3/5

I have been enjoying the apprenticeship but there have been some problems with Wickes Google systems which has meant lost or delayed work. Also, some of the information in the module breakdown is a little vague and isn't always clear about what it is they are asking you to do.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

During the apprenticeship I have furthered my product knowledge as well as learned vital skills around sales and selling techniques.

Structure and Support

How well organised/structured is your programme?

3/5

Some of it has been very repetitive, especially around the product module. Some parts feel a little out of sync too and certain elements seem like they should be in other modules.

How much support do you receive from your employer?

4/5

My employers have been very supportive, I get help if I need it and get time I need to do the work.

How much support do you receive from your training provider when working towards your qualifications?

4/5

I got the help I needed from my English and Maths tutors, and have passed all required Maths and English exams.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

3/5

I don't think it's the qualification as such that helps me perform better, its the extra learning and information I've received during the apprenticeship that will help me perform better.