Assistant manager Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
SK14
Review Submitted: May 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Managing and delegating to a team. Overnight liquour stock and keeping a tight hold over stock levels. Organising key events and planning how to implement them within the business. Training new members of team and further training our current team. We work on the bar and complete full table service.
To what extent do you enjoy your programme?
5/5
When I finally got a main trainer he was very supportive and patient. He explained everything that needed to be completed and where to find all the supporting documents that would support my learning. He checked in with me regular to make sure I was on track and updated me where I was up to often.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to be more confident within my current team and also with our new members of team. I have learnt how to be a leader and help our team to feel included and progressed. I now know how to successfully complete business reviews and look and plan for certain situations.
Structure and Support
How well organised/structured is your programme?
5/5
Aptem worked really well with this programme and it was well organised. It’s clear where you need to upload your work onto and gives a step by step guide on how to upload it. It is also easy to find the training element on it to complete your work.
How much support do you receive from your employer?
5/5
A lot more than I could ask for. She includes me in all the decisions and always ask my opinions about things. She always checks in to see if we need anything and always offers support. She keep the team well up to date every week on how the business is running
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider supported me a lot during my time on this programme. He always checked in to see how I was getting on and checked if I needed any support. He always checked on my progress and boosted my confidence ion how well I was doing. He always offered supper
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have used all the information and learning that’s I’ve done from
This qualification to adapt it into my role but bettering my leader ship styles and understanding how other people work this allows me to support people based on how they learn to get the best out of them
This qualification to adapt it into my role but bettering my leader ship styles and understanding how other people work this allows me to support people based on how they learn to get the best out of them
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have some meeting that we attend every few months where we meet with other people in the same roles but from different pubs. This gives us an opportunity to discuss our concerns in each pub and support each other in overcoming them or find out a best practise. Our pubs support us.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Greeneking offer a wide range of support for all employees from financial problems to mental well-being problems and also they offer a staff discount to use in other pubs and against high street stores. This gives employees the chance to receive a discount from shops they regularly shop at and half price hotel stays.
What tips or advice would you give to others applying to Greene King?
The advice that was given to me was to stay focussed and always aim for higher. The company gives so many opportunities to progress and develop your career as long as you’re willing to put in the effort yourself. It’s important to work hard and support your employee around you
