Deputy Manager Review
at B&Q
Higher Level Apprenticeship
Customer Service
Worksop
Review Submitted: May 2023
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Day to day general running of shop from a senior management point of view- operationally running front and back of house (tills and delivery)
To what extent do you enjoy your programme?
4/5
I enjoy doing the course but it is hard to work around being at work and also doing the apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Time management skills
Structure and Support
How well organised/structured is your programme?
2/5
I find this is an area for improvement as I find the communication through emails could be better articulated. I often find I cant source all of the information I need in just one place
How much support do you receive from your employer?
3/5
I need support with having time to complete as I have a busy job with lots of expectations and deadlines seem to come around fast
How much support do you receive from your training provider when working towards your qualifications?
3/5
The frequent calls are great, I just feel that the online guidance could be clearer with set objectives to refer back to
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Lots of new management development techniques to learn and develop
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Charity events
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Its a great place to work where the company want to support learning and development
What tips or advice would you give to others applying to B&Q?
Be open to new opportunities
