Field technician Review
at Virgin Media O2
Level 2 Apprenticeship
Information Technology
Birmingham
Review Submitted: May 2023
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Installation and servicing of internet, television and telephone services
To what extent do you enjoy your programme?
5/5
I enjoy the practical side more than the academic part of the apprenticeship and meeting people from all different walks of life. The four day working week also gives me more,time to spend with my family, this in particular suits me as with most jobs itscwork all week, where as with my role rotated days off mean different days off which suits fantastically well
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I previously had no knowledge with regards,to internet and telephone,service and installation and also my experience of television service installations were,completely different di all the knowledge I have gained has been through what I have been taught whilst on my apprenticeship.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured with study days,for the,academic side of the apprenticeship and much needed on the job experience with regards to the practical side of the job being trained by a mentor initially and then sentvout on your own to gain valuable experience of the,job roll and what in entails.
How much support do you receive from your employer?
5/5
Three is,plenty od,support from Mt suppler specialist ans manager bur also othercpeople within the,company such as,fellow technicuans
How much support do you receive from your training provider when working towards your qualifications?
4/5
Quite,a lot of support on study days and also good communication via email
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
All of,the studying with regards,to the role and what it entails is very helpful
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Social activities,such as company meals
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
Very good work lifecbalance and it also pays,a,fair wage
What tips or advice would you give to others applying to Virgin Media O2?
Enjoy it, its,a,lot better,than being stuck in a,factory.
