Credit Control Leader Review
at RSA Group
Higher Level Apprenticeship
Finance
Halifax
Review Submitted: May 2023
Overall Rating
3.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
2/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
As a Credit Control Leader, my role involves managing and monitoring the credit control process, analysing data, and ensuring timely debt recovery. On a day-to-day basis, I oversee the team's operations, review customer accounts, manage collections, and communicate with clients and stakeholders.
To what extent do you enjoy your programme?
2/5
Currently attending weekly lecturers which has recently changed and brought a more positive experience than before them with self study
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
This is the beginning of my accountancy apprenticeship and currently learning the fundamentals of Financial Accounting
Structure and Support
How well organised/structured is your programme?
1/5
Turbulent during the first few months as communication was poor but seems to have settled more recently, however todays call was delayed by over 1 hour
How much support do you receive from your employer?
4/5
Allowance for 20% of hours to be spent on the job training
How much support do you receive from your training provider when working towards your qualifications?
4/5
This has increased recently to weekly lecturers
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Foundations being learnt currently directly help increasing knowledge within my role in Finance
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, I am a member of our sports and social clubs that run regular networking events
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
I have found it a good place to work over the last 10 years I've been here, always treated fairly
What tips or advice would you give to others applying to RSA Group?
The company offers great opportunities, people care about their roles and the impact they have, always been treated fairly
