Hospitality Team Member Level 2 - (Food & Beverage) Review
at Mitchells and Butlers
Level 2 Apprenticeship
Hospitality Management
Liverpool
Review Submitted: May 2023
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am an apprentice in a pub so I do things such as work the bar, take orders, carry food, clear tables, customer service, establishment cleanliness, ensure customer satisfaction.
To what extent do you enjoy your programme?
4/5
i am really enjoying the programme as it is opening my eyes to a new industry.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
i have learnt how to talk with customers and ensure that they are comfortable. i have learnt how the tills work and the efficacy of taking food and plates in and out of the kitchen.
Structure and Support
How well organised/structured is your programme?
4/5
i believe the programme is well organised as all of the modules sre very well spread across the course and it isn't too overwhelming
How much support do you receive from your employer?
3/5
my employer is really supportive and all the staff i work with are really open and helpful.
How much support do you receive from your training provider when working towards your qualifications?
4/5
they are extremely helpful and are always there when and if i need any help. no question is ever a stupid question
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
i believe it will provide me with a stepping stone in order to progress.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
n/a
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
there are multiple opportunities in varying sections of hospitality
What tips or advice would you give to others applying to Mitchells and Butlers?
ensure its what you want to do. research the company and how its run to be prepared for it
