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Higherin
WTW

Business Support Assistant - Procurement Review

at WTW

Higher Level Apprenticeship

Marketing

London, UK

Review Submitted: May 2023

Overall Rating

4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My day to day role involves assisting in the Enterprise Technology team within the Sourcing and Category Management team. I both lead and support projects which require me to interact with both internal and external stakeholders and assist in the sourcing process. My responsibilities also include helping accurately report on projects and the benefits they bring.
To what extent do you enjoy your programme?
4/5
I enjoy my programme very much as everyone around me just wants to help and support me. This helps me thrive day to day and motivates me more. I get along well with my peers and colleagues and everyone is welcoming and accommodating. Every project is different and requires you to look at it in a different way which makes every new project and exciting challenge.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
As this is my first corporate job straight out education, I have been fortunate to learn many new skills and develop existing skills. The main new skill i've learn is being more proficient in Microsoft Excel, there have been many training resources made available which has been useful as well as weekly drop in sessions to develop skills. I have also made personal development and am working on improving my communication skills.

Structure and Support

How well organised/structured is your programme?
4/5
My programme is well organised, I have received calendar placeholders for all my study and revision sessions which makes it easier to manage my time. I have received all my books for all modules so I don't need to worry about not having the relevant materials. Everything has been laid out on a timeline both for my CIPS course and the WTW apprenticeship programme making it easy to follow what is happening and when.
How much support do you receive from your employer?
4/5
I receive a lot of support from my employer. I have weekly catch up calls with my sub team to make sure everyone is on track, to provide an update, and see if there are any areas that need to be more supported. As well as this I often have catch up calls with my mentor and the wider team manager to see how things are going and where support can be further provided.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider is online based and we receive study and revision sessions for each module. As well as this there is a 1-2-1 session with a tutor and my line manager to provide an update of my role and my studies. Every week I log my off the job training which we also go through in these sessions, and this is required for me to get through to the end point assessment to achieve my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My training helps provide me with more contextual knowledge around my role. In module one we go through The Procurement Cycle which gives me a better understanding of how I should be carrying out the sourcing process and who to engage and when. My training also provides me with more real life examples for other sectors.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
In our team there are many professional networking events which help you to learn more about your team that you wouldn't necessarily learn in the office. We are able to participate in a volunteer day which also brings the team together. As well as this there are many opportunities to meet new people in the organisation by joining networks such as the Young Professionals Network, Inclusivity and Diversity Networks, LGBTQ+ and Allies Network.

Recommendations & Advice

Would you recommend WTW to a friend?
Yes
Why?
I would recommend WTW as it is a kind and friendly environment to work in. Everyone is here to support you and just want to see you achieve your best. There are many benefits of working at WTW and the people here are one of them! It is also great to be able to speak to people all over the world and make connections with them.
What tips or advice would you give to others applying to WTW?
The best tip is to be yourself. Ask a lot of questions around what your role will be like, for example: your daily tasks, responsibilities, and examples of the sort of projects you will be working on. If you get the job, there are loads of resources and tips available to help you settle into and navigate the organisation.
In This Review
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