Operations manager Review
at ASDA
Higher Level Apprenticeship
Customer Service
Leicester
Review Submitted: May 2023
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
3/5
-
Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am accountable for the online operation, food hall, and the nights and warehouse operation. I drive a high-performance culture, ensuring my teams lead their people to an exacting standard. I deliver our future strategy and people plan. I also create an Easy, Fast and friendly shopping experience. I embrace and deliver change through effective engagement strategies. I drive legal compliance. I develop a talent pipeline, through identifying and mentoring potential leaders. I use data to identify opportunities and assist in planning, including contract base management and rota sign-off. I am proactive in planning ahead in order to deliver and lead both the store and online teams to meet customer needs and deliver excellent customer service
To what extent do you enjoy your programme?
4/5
Really great experience and programme
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes
Structure and Support
How well organised/structured is your programme?
3/5
Well organised
How much support do you receive from your employer?
2/5
Struggled to get support
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider has been very helpful
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It has given me a lot more confident and overview of my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend ASDA to a friend?
Yes
Why?
Great place to work and alot of opportunities to progress
What tips or advice would you give to others applying to ASDA?
Give your 100% and you will get a lot of great opportunities in your way
