2nd Line Analyst Review
at Mitchells and Butlers
Higher Level Apprenticeship
Information Technology
Birmingham
Review Submitted: April 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work within the IT Department working with external vendors and troubleshooting complex issues.
To what extent do you enjoy your programme?
4/5
I am enjoying my programme and am learning a lot of new things.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have developed my IT skills.
Structure and Support
How well organised/structured is your programme?
4/5
I have scheduled learning which happens twice every week.
How much support do you receive from your employer?
4/5
My manager has been really supportive with getting me relevant exposure.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have regular meetings with my pathway planner.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think it will help me in future roles.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
There is a monthly pay day social.
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
Good company to work for.
What tips or advice would you give to others applying to Mitchells and Butlers?
Unsure.
