Stock flow/ customer advisor Review
at B&Q
Level 3 Apprenticeship
Customer Service
Stratford-upon-Avon
Review Submitted: March 2023
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
3/5
-
Skills Development
2.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
unloading lorry's with a forklift, goods receipting deliveries and handling stock from warehouse to shop floor
To what extent do you enjoy your programme?
3/5
fairly enjoyable however it was rather difficult towards the end and quite stressful
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
developed customer interaction and planning skills
Structure and Support
How well organised/structured is your programme?
3/5
its fairly well organised but then you get rushed towards the end
How much support do you receive from your employer?
3/5
moderate support as I work in a small store therefore time is short due to low staff numbers however I believe it was adequate for someone of my level of understanding for the most part
How much support do you receive from your training provider when working towards your qualifications?
3/5
i had a great amount of suport for the majority of the course..... until i got to the very end and got very little
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
as i am not in a team leader role yet the majority of what i have learned will be more useful at that point
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
not that I am aware of
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
they seem to care more about you than other places
What tips or advice would you give to others applying to B&Q?
be honest about yourself and don't be afraid to start at the bottom if you have to as i see people move up quickly
