Kitchen and Bathroom Advisor Review

Item: Kitchen and Bathroom Advisor at Wickes PLC
Rating: 3.9
Author: Anonymous

at Wickes PLC

Level 3 Apprenticeship

Marketing

Trowbridge, Wiltshire

Review Submitted: March 2023

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

3/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I work within the kitchen and bathroom showroom at wickes. My role as a KBA to predominantly taking leads for the Design Consultants in store. I also play a part in customer service and housekeeping.

To what extent do you enjoy your programme?

4/5

I really enjoy the apprenticeship. I find it really rewarding. However, there is a lot of work to do along with my everyday role within the business. Time managing can become hard, especially over busy periods.

Skills Development

Have you learnt any new skills or developed existing skills?

3/5

My knowledge on how to ‘sell’ has improved. I never saw myself as a salesman and was more interested in designing and making customers dreams a reality. However, sales didn’t really come naturally to me.

Structure and Support

How well organised/structured is your programme?

4/5

The course is well structured. However some of the topics and resources are slightly out of date for Wickes (old suppliers, ranges etc). But as this apprenticeship is not run by Wickes, there just probably hasn’t been communication.

How much support do you receive from your employer?

4/5

My employer leaves me to it the majority of the time. However, I have used the support when needed. My boss is very understanding, approachable and supportive as a person.

How much support do you receive from your training provider when working towards your qualifications?

5/5

My coach is very approachable and always there is you need advice or have questions.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

Gaining this qualification will give me the training needed to become a Design Consultant at Wickes. Although a position may not be available when I am qualified, I will be ready to apply when a job comes up.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/5

No, not part of my course. It’s all virtual.

Recommendations & Advice

Would you recommend Wickes PLC to a friend?

Yes

Why?

I have found me whole experience really rewarding and managed to integrate myself within the store team. Everyone is willing to help you become your best.

What tips or advice would you give to others applying to Wickes PLC?

There is a lot of work, so make sure you really want to do the course and not just doing it for something to do. And also make sure you’re good at time management!

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