Team Leader Review
at B&Q
Level 3 Apprenticeship
Customer Service
Ashford, Kent
Review Submitted: March 2023
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
OOH Stock Flow. Putting away deliveries, bringing stock down to fill shelves, stock management, people management, facing the store
To what extent do you enjoy your programme?
3/5
Finding time to complete the modules is challenging & some of the modules are quite complicated/in-depth
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
People management so far
Structure and Support
How well organised/structured is your programme?
3/5
Very structured
How much support do you receive from your employer?
1/5
Very little
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots although at present I've just had a change of tutor
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Once it's completed I'm sure that it'll help me immensely with my role & will help me with career progression
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Sometimes they do workshops where you have the opportunity to network
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
There are many different departments that you can work on & the skills & knowledge that you can gain is immense
What tips or advice would you give to others applying to B&Q?
Just be yourself
