Sales Assistant Review
at B&Q
Level 2 Apprenticeship
Customer Service
Hereford
Review Submitted: March 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Work stock, mix paint, helping customers find items and helping them understand uses of items
To what extent do you enjoy your programme?
5/5
It was fun and I was rarely nervous, this was massively helped by a good trainer
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, developed all areas throughout the apprenticeship, especially around stock and time management
Structure and Support
How well organised/structured is your programme?
5/5
The program is broken down into smaller categories to be easily worked through
How much support do you receive from your employer?
1/5
My manager was rather reluctant to give me the time to get it done and sign my work
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots of help available, my trainer was always there to help and would let me know if he was going away (holiday)
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has helped me organize myself and manage my time
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There aren't any extra curricular activities
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
You work with some fun people
What tips or advice would you give to others applying to B&Q?
It's a friendly place so don't be nervous
