Senior Customer Service Executive Review
at E.ON UK
Higher Level Apprenticeship
Marketing
Solihull
Review Submitted: March 2023
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
When compelteing Apprenticeship i was section manager, ensuring my area was running as expected, managing people & process. Ensuring we were as efficent & productive as possible.
To what extent do you enjoy your programme?
4/5
I did really enojoy it but at times found the work a lot. It was hard to balance my time but i suppose thats part of committing to the programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Loads. Espically regarding managing my time, process improvements and understanding business needs.
Structure and Support
How well organised/structured is your programme?
4/5
Very- plan was given to me from the begining. We followed a structure and i always knew where i was
How much support do you receive from your employer?
4/5
Enough. I was given the time to complete my work & the work well to celebrate success once completed
How much support do you receive from your training provider when working towards your qualifications?
5/5
My coach from remit said she couldnt do enough to help me. She really was such an amazing support and it made the experince so much better
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
100%. Whilst i am in a different type of role now i utilse all that i learnt to make me a better leader. I know once back in a leadership role i can really apply the tools and practices i learnt.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not that i know of at the moment. I think COVID stopped a lot of this but hopefully things will start appearing again.
Recommendations & Advice
Would you recommend E.ON UK to a friend?
Yes
Why?
Great employer. Wouldn’t be the person I am without them. Supportive both personally & professionally. Have really helped me follow my career dream and still support me every day.
What tips or advice would you give to others applying to E.ON UK?
do it now!
Be you, be hardworking and show an interest. You get out what you put in and i really believe that is the case with E.ON. If you want to achieve work hard and they will support you
Be you, be hardworking and show an interest. You get out what you put in and i really believe that is the case with E.ON. If you want to achieve work hard and they will support you
