Customer Advisor Review
at B&Q
Level 2 Apprenticeship
Customer Service
Keighley
Review Submitted: February 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
customer based interactions including enquiries and transactions. Responsibilities of opening up the store/closing the store. Targets with sales sometimes occasionally.
To what extent do you enjoy your programme?
5/5
i LOVE MY JOB
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes communication skills definitely and working within a team.
Structure and Support
How well organised/structured is your programme?
5/5
very well compared to previous employers ive worked for.
How much support do you receive from your employer?
5/5
Alot, if i need support they help me.
How much support do you receive from your training provider when working towards your qualifications?
1/5
not much at all to be honest
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
definitely helps alot buyt most of my stuff i learnt from the job itself
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
just yammer which is bascially a mini facebook for internal employees
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Good people to work around.
What tips or advice would you give to others applying to B&Q?
Just be you
