Business Support Assistant Review

Item: Business Support Assistant at WTW
Rating: 3.6
Author: Anonymous

at WTW

Higher Level Apprenticeship

Insurance and Risk Management

London

Review Submitted: February 2023

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role

4/5 - Skills Development

3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

My roles includes completing processing tasks to help support the billing process as well as the background operations of live projects and deals.

To what extent do you enjoy your programme?

3/5

I enjoy the apprenticeship programme as it allows me to study and work in a professional environment at the same time. I am able to learn about more in depth topics through revision that also can apply in my job role which greatens my knowledge and understanding.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have learnt many new skills such as efficient problem solving and timekeeping as well as further developing my existing skills like communication and teamwork.

Structure and Support

How well organised/structured is your programme?

3/5

My programme is well structured as I have a call with my development tutor every 5 weeks and have revision sessions for exam modules every 3 weeks during the relevant time period.

How much support do you receive from your employer?

3/5

I receive support from my employer when allowing to complete any apprenticeship work in any spare time or being able to have a study afternoon/morning near the time of an exam.

How much support do you receive from your training provider when working towards your qualifications?

3/5

I receive support when attending revision sessions provided by the training company for the exam modules.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

3/5

There are some topics that are applicable to both the programme and my role that allow me to perform better as my understanding is greatened.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

There are numerous opportunities for extra-curricular activates at work through apprentice meet ups and sessions, as well as external networking opportunities.