Admin Review
at B&Q
Level 3 Apprenticeship
Business Operations
Castleford
Review Submitted: February 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Answering customer enquiries, booking deliveries. Interacting with customers and staff, helping with issues.
To what extent do you enjoy your programme?
4/5
Enjoy learning knew ways to communicate with customers.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
How to deal with customer issues, creating bulk and store deliveries
Structure and Support
How well organised/structured is your programme?
4/5
Well organised and have daily reminds set on my phone calendar for any classes I need to attend
How much support do you receive from your employer?
4/5
Our store manager is very helpful always there to help when I need further information from the company.
How much support do you receive from your training provider when working towards your qualifications?
5/5
[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is has been the best, he is always a message away and will always offer hep when needed. I was really far behind before [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] became my training provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Throughout the modules it helps you to communicate in different ways for different situations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
B&Q work as a family
What tips or advice would you give to others applying to B&Q?
Always ask for help never be afraid to approach management
