Showrooms Advisor Review
at B&Q
Level 3 Apprenticeship
Marketing
East Kilbride
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
By Designing, selling and discussing our range of products with our customers. This can mean having a 2 hour appointments with customers and discussing our variety of products relating to kitchens, bedrooms, bathrooms and additional services. we also focus on finance products and building loyalty for our trade customers too.
To what extent do you enjoy your programme?
5/5
it was lot more intense that i thought. I enjoyed the engagement and the pace at which the programme went. I had a great working relationship with my tutor and was supported in store to have the necessary work completed. It was very interesting and i enjoyed completing my assesments whether they may be verbal or practical.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned to build on my confidence on what i know. Having been a colleague for 5 years, it has given me the incentive to progress. It has validated what i already know by expanding my core knowledge base and understanding of the service provided to our customers. I feel more confident overall about what i do
Structure and Support
How well organised/structured is your programme?
5/5
I enjoyed the pace, I liked the way it was broken down and explained what was needed to achieve each module. The resources available are really helpful to understand more about each topic too. everything was available at my fingers tips with online forums to talk to other delegates in other business areas.
How much support do you receive from your employer?
5/5
Support was great from B&Q and i was allowed 1 to 2 hours per week out-with my daily role to complete my assignments. They were very encouraging in store and online. We have ambassadors too who can help and support when further help is needed if you have any questions.
How much support do you receive from your training provider when working towards your qualifications?
5/5
We would have meetings once per month and check in either by email or call. our monthly meeting would either be face to face, by teams, or by phone depending on the content being discussed or what is to be signed off. Lifetime have a great online resources available too.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has reaffirmed what I do in my role. ill always want validation i do my job well but, this has given me the confidence to believe in myself more. I enjoy coaching and working in roles relating to culture so this has given an opportunity to look into this more for my own development.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
at work i am part of the peoples forum which is set up for colleagues to feel safe in their workplace without haveing speak to managers. I'm now apart of the kingfisher affinity network working towards LGBT positive workplaces covering all brands under kingfisher including B&Q, but also across europe.
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
B&Q is a very inclusive place, it has a wide array of people who work with them from every background you can think of. they are great at promoting and giving people other avenues to progress within the business, it feels like family and you are always welcomed in.
What tips or advice would you give to others applying to B&Q?
If you are open minded, postive and hard working then this is the role for you. Be open to change and the company will nourish you no matter who you wish to spend your time working here. I have worked in many businesses but this is by far the best place ive worked.
