Customer advisor Review
at B&Q
Level 2 Apprenticeship
Customer Service
Merthyr Tydfil, UK
Review Submitted: February 2023
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
To what extent do you enjoy your programme?
3/5
I found it hard to start as was going through some family issues
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yeah I’ve got better at my job
Structure and Support
How well organised/structured is your programme?
4/5
Fab
How much support do you receive from your employer?
5/5
They were very supportive
How much support do you receive from your training provider when working towards your qualifications?
5/5
she was amazing
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I’m more aware of certain things
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Nothing unfortunately
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Good pay, good benefits and a very friendly place to work
What tips or advice would you give to others applying to B&Q?
Can do attitude
