business channel apprentice Review
at Fortnum & Mason
Level 3 Apprenticeship
Business Operations
London
Review Submitted: February 2023
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role was a rotational based apprenticeship, rotating around different sectors of the business including retail, customer services, online, international and IT. On a day to day depending on the department it is a bit different but it would be computer based work working with company systems and microsoft applications like excel, also meeting vary throughout the day.
To what extent do you enjoy your programme?
4/5
I have enjoyed the programme very much, i have worked with many different teams in the business and learnt so much. Being able to build my network in world renown business. I have also learnt to be more independent and found out things about myself that i didn't know before.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many skills on my apprenticeship including excel and PowerPoint skills. I have learnt how to understand how a business is run from behind the scenes and how many things can affect sales. Through customer services i have learnt what problems a business can face and also how they go about solving them.
Structure and Support
How well organised/structured is your programme?
4/5
My programme has been very well structured. most teams i went to had a week by week plan for me and buddied me up with current members of the team so i have someone to answer any questions i may have. I feel to improve any department getting a apprentice should have to make a week by week plan o the apprentice knows what they are doing.
How much support do you receive from your employer?
5/5
I have received a lot of support from my employer. Any time i had any problems my line mangers have tried their best to accommodate me and help me. If i have any problems with my apprenticeship i also have my apprenticeship manager who can help me which is reassuring.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Multiverse have given us so much support from training sessions once a month to meetings with our manager every month to talk through progress and help push us to the next level. If i ever have any problems they are always free and available to help via email or zoom .
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel it helps me pretty well as some of the skills i have learned in my qualification i have directly used in my role, these are evident in he excel learnings i have done in my qualification. It has enabled me to do more while working with excel in my current role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There is a networking event that my work does every month that anyone can join into, there is also many other clubs that people can join revolving around food, wellbeing and sustainability. Some teams also organize their own events for example i am part of a football club that's spans between my floor and the basement floor.
Recommendations & Advice
Would you recommend Fortnum & Mason to a friend?
Yes
Why?
It is a world renown company that is recognized as a leader in their industry. The company has a family feel and from top too bottom everyone is nice and caring. You can ask anyone for help and everyone is willing to help no matter what level they are. I have learnt so much here.
What tips or advice would you give to others applying to Fortnum & Mason?
Be open to learning as there is so much to learn. You must be like a sponge and soak in all the information being thrown at you as there will be a lot but you will learn so much. Be yourself and you will succeed, work hard and you will succeed.
