Wickes Colleague Review
at Wickes PLC
Level 3 Apprenticeship
Customer Service
KT17
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Right now I am working as a Wickes Colleague. My usual routine includes desk related work.Till operation, Phone calls, Trade sign ups , click &collect.
To what extent do you enjoy your programme?
5/5
I am thoroughly enjoying the course as my coach, manager and mentor DC and KBA are supporting me by every means.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My apprenticeship is about becoming DC. I have so far learnt health and safety policies, prevent and safeguarding, building regulations, product knowledge and basic CAD.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well organised, well monitored and fully supported.
How much support do you receive from your employer?
5/5
My store manager and all duty managers are very helpful and supportive. They always help me printing my resources, supply me PC and all hardware like webcam and other stuff for webinars.
How much support do you receive from your training provider when working towards your qualifications?
5/5
She is always replying promptly to my queries via email or either chat. She always help me figuring out any difficulties during course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Wickes PLC to a friend?
Yes
Why?
Wickes is a lovely place to work and this apprenticeship is really a big opportunity to explore your abilities.
What tips or advice would you give to others applying to Wickes PLC?
If you want to grow your career, this is the right place to choose.
Senior HR Services Administrator
at Wickes PLC
- Higher Level Apprenticeship
- Northampton, Northamptonshire
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4.4
