business developer Review
at Howdens
Level 2 Apprenticeship
Business Operations
Southend-on-Sea
Review Submitted: February 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I have to call customers everyday and check in with them to see if there is anything they need, I also answer incoming calls doing quotes and answering and queries customers may have. My other tasks are filing, banking, email enquiries and missed calls
To what extent do you enjoy your programme?
3/5
I do enjoy my programme that i am doing because i have never had an office job however i do find it very repetitive day to day
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i have developed time management skills, I have learnt to split up my day better and how long i should be spending on each task I do. Also i feel i have learnt better customer service skills as i have never had an office job before
Structure and Support
How well organised/structured is your programme?
4/5
very organised, every time i see my apprentice man he sets me new tasks and they always help me further in my day to day work life which i find very helpful
How much support do you receive from your employer?
3/5
if there is something i struggle doing i do get a lot of support! and ways to get round this and how to overcome and problems i may be facing
How much support do you receive from your training provider when working towards your qualifications?
5/5
my apprentice man is so good! if I am struggling with any of the work he sets me he just talks me through it and helps me answer the questions i cant do
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have learnt better sales techniques throughout the time i have been here at Howdens, i have never worked in an office environment before this job but my qualification has allowed me to adapt to it
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
at my work we go out after work or we plan days to go out and do activities, it is a very social company and everyone is so nice!
Recommendations & Advice
Would you recommend Howdens to a friend?
Yes
Why?
it is a good company to work for and the benefits you get from it are amazing
What tips or advice would you give to others applying to Howdens?
just be aware the main job role is being on the phones
