Operations Manager Review
at Wayfair
Degree Apprenticeship
Customer Service, Marketing
Lutterworth
Review Submitted: September 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a warehouse operations manager, my role is to manage the operations on my shift. I am in charge of 3 areas with 3 direct reports. I manage the goods in, middle bound and returns for 1 of the shifts.
To what extent do you enjoy your programme?
4/5
I am really enjoying the program. I feel that is really motivating and interactive, specially the workshops. It is a lot of information but very engaging
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
So far I have learned more skills to apply to my current role but also other basic skills that I will apply to the future project I will be involved in
Structure and Support
How well organised/structured is your programme?
4/5
Very organized. All my workshop have been planned out. Everything is recorded so you have a chance to go back on it and revise and the system to complete the course work is very good as you can access it through your phone
How much support do you receive from your employer?
4/5
My manager is very supportive and always checks-in to see how everything is going
How much support do you receive from your training provider when working towards your qualifications?
5/5
[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is a very supportive lady and is always making sure the assignments are completed on time. She always checks in to see how I am doing and provides tips and tricks to support my apprenticeship/ work balance
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It definitely gives you a different perspective on the business and just general operations. It provides tool I never used before that are very useful for my tasks daily
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
My work creates opportunities to get involved in various activities in and outside of work
Recommendations & Advice
Would you recommend Wayfair to a friend?
Yes
Why?
I love working here. I've been with Wayfair for 3 years and everyday is like the first. Is very challenging but it keeps you busy. It provides opportunities for development and creates inclusive environment for all staff.
What tips or advice would you give to others applying to Wayfair?
I thing people need to understand the job, search and actually look at what Wayfair is as a company. I think people sometimes apply for the jobs but then don't really know what they come for and end up leaving. I believe research is the first thing to do. Then after, just have a open mind. Coming from outside is always an adjustment. But with time everything starts to make sense. Be patient and embrace the change. Its constant and is actually great to be a part of it and tell other about it
