Assistant manager Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Leeds
Review Submitted: June 2022
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Running the business, dealing with guests, so customer service, leading the team, serving guests, cashing up
To what extent do you enjoy your programme?
2/5
I enjoyed the programme and learning new things and up skilling myself but I found it difficult to balance learning and work and home life. I found that work didn't give me any time to learn and had to fight to have time to see my learner and most often had to everything in my own time which impacted heavily on family time
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have learnt many new skills and improved my knowledge, learnt new ways of coaching and different management styles and learning styles. Project management also
Structure and Support
How well organised/structured is your programme?
4/5
The programme was very well structured, unfortunately covid happened which stopped my course and much of my face to face contact with my tutor
How much support do you receive from your employer?
1/5
I found support front my employer/ manager was very poor. I often had to change my calls with my tutor as I would be made to work even, I had to go to the class room sessions on my days off as manager wouldn't alow me to have it as a work day. I even had to fight to get time to sit my exams and professional discussions as my manager kept putting me on shift, I even received txt messages and calls asking me when I would be at work while I was on call doing my professional discussions.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider lifetime were fantastic gave md all the tools needed to achieve my targets
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The new knowledge helps me to perform to a higher standard
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No not really
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Good job security and able to progress
What tips or advice would you give to others applying to Greene King?
Take advantage of the apprenticeship scheme and up skill yourself
