Range Change Customer Adviser Review
at B&Q
Level 2 Apprenticeship
Customer Service
Margate
Review Submitted: May 2022
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a Range Change Customer Adviser, i help plan and review Ranges within the store
To what extent do you enjoy your programme?
4/5
I have been enjoying the learning and looking at different things
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes being able to recognise different ways of thinking and helping the customers better
Structure and Support
How well organised/structured is your programme?
4/5
Very, i understand how to use it well and knowing what i am doing
How much support do you receive from your employer?
4/5
Alot they have been good with me and helping when i need to
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support from [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] she is always there if i need her
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I will do, when i have done more of the work for it, i think it will help me within the store
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes we have a few of different day
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
enjoy working with the company
What tips or advice would you give to others applying to B&Q?
Just be yourself
