Unit Manager Review
at B&Q
Higher Level Apprenticeship
Customer Service
Eastleigh, Hampshire
Review Submitted: May 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
store manager, responsible for the day to day operation of retail unit. Engaging and inspiring team to offer excellent customer service to deliver profitable sales.
To what extent do you enjoy your programme?
5/5
very much so, to the extend it has lead me to do extra direct lead learning. Example: additional reading.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
with current apprenticeship (Professional Coaching) l have learnt loads of skills and broaden my knowledge.
Structure and Support
How well organised/structured is your programme?
4/5
very well, platform is easy to follow, workshops dates given in advance.
How much support do you receive from your employer?
5/5
as much as I request
How much support do you receive from your training provider when working towards your qualifications?
4/5
as much as I request, however - on rare occasion I don't know, what I don't know.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
yes and has open up the possibilities of other job roles for me in the future
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
well organised and supportive.
What tips or advice would you give to others applying to B&Q?
ask loads of questions of everyone
