Showrooms Advisor Review
at B&Q
Level 2 Apprenticeship
Customer Service
Shrewsbury
Review Submitted: May 2022
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Interacting with customers and advising on products, Designing Kitchens/Bedrooms/Bathrooms and putting through order for customers.
To what extent do you enjoy your programme?
3/5
I enjoyed the program but it did feel too long and dragged towards to the end of the program as I already had completed all the work booklets etc in the first few months.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've learnt many many things in regards to kitchen designing etc, Did a KLC Course paid for by B&Q.
Structure and Support
How well organised/structured is your programme?
3/5
A monthly meeting was nice but meant the interaction between you and your mentor was lacking since you would only really speak to them when you had the meeting, There was no weekly check in etc or check-up on if you had actually done the work.
How much support do you receive from your employer?
4/5
I didn't ask for any support so in regards to getting support I received none but I'm more than positive that they would have helped.
How much support do you receive from your training provider when working towards your qualifications?
3/5
A fair amount, plenty of information but some parts I had to just Google as they were no adequality explains.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
There is a few things I have learnt that I have been able to use but not all of the information provided I use on a day to day basis.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We used to play football 5 a side of 11 a side.
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
The colleagues make B&Q a good place to work enough said.
What tips or advice would you give to others applying to B&Q?
You need to be willing to learn and every now and then do the rubbish jobs no one wants to do.
