Team leader Review
at B&Q
Level 3 Apprenticeship
Customer Service
Liverpool
Review Submitted: May 2022
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
due to the apprenticeship and shadowing my manager i progress to be a stock flow team leader. I am responsible for the ware house deliveries making sure they get put away with my team. and all aspects to do with stock.
To what extent do you enjoy your programme?
5/5
the fact that I could fit the programme in around my job as well as do on the job training. the programme was easy to follow and I got fantastic support from tutor [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions]
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I achieved my level 3 apprenticeship and through this have development and improved on my team leading skills, time management, delegation skill and legal aspect of the my role
Structure and Support
How well organised/structured is your programme?
5/5
each unit was different and easy to follow as they were broken down into easy manageable sections
How much support do you receive from your employer?
4/5
we where given an hour a week but it was hard to to do this in covid times but was always given time with my tutor
How much support do you receive from your training provider when working towards your qualifications?
5/5
my tutor [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] was fantastic and couldn't have wished for a better tutor always on hand if i needed and came into store for session on each unit when she could and was allowed due to the pandemic
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
my qualification has helped gain the role i wanted and i use it my learning in every aspect of my role every day
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
we always have social/ company events in work and outside of work
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
there is always something different every day or a new challenge and even though working with the public can be difficult at times it can also be very rewarding. B&Q also offer great opportunities to progress and help with your future.
What tips or advice would you give to others applying to B&Q?
be unique, committed,, happy and have a can do attitude and be ready to be part of a family
