General Manager Review
at Mitchells and Butlers
Higher Level Apprenticeship
Hospitality Management
Newcastle upon Tyne
Review Submitted: May 2022
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
General Manager of a busy restaurant near Newcastle airport.
To what extent do you enjoy your programme?
4/5
I enjoy the theory but not so much the assignment side of the program
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned a lot about communication techniques and handling certain situations
Structure and Support
How well organised/structured is your programme?
2/5
The course itself is well structured but the tutor is seldom available and has been on the sick for some time
How much support do you receive from your employer?
2/5
Not as much as I would like, I don’t get the time to complete my assignments
How much support do you receive from your training provider when working towards your qualifications?
3/5
It the training provider isn’t always available, we’ve had mid matches tutus due to our tutor being ill
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very much so
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
No
Why?
The plan at the beginning sounded very organised however the communication is poor and I’m not sure where I’m at with my training
What tips or advice would you give to others applying to Mitchells and Butlers?
Be prepared to do most of the course yourself with little guidance
