Warehouse Supervisor Review
at Wayfair
Level 3 Apprenticeship
Logistics and Operations
Leicestershire
Review Submitted: May 2022
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I oversee warehouse operations in my designated area including managing staff performance, smooth running of operation and enforcing health and safety compliance.
My tasks include delegating jobs to the team, entering hours, monitoring performance and reacting to situations as they arise.
Start of shift includes briefing my team on all relevant information then attending a tier 2 meeting where we discuss the plan for the day with my manager.
My tasks include delegating jobs to the team, entering hours, monitoring performance and reacting to situations as they arise.
Start of shift includes briefing my team on all relevant information then attending a tier 2 meeting where we discuss the plan for the day with my manager.
To what extent do you enjoy your programme?
5/5
I really enjoy the program, I already have 7+ years experience in a leadership role and I'm finding a lot of the modules being taught very useful. I'm effectively leveling up my leadership skills and providing myself with the tools needed to be able to effectively manage my team and provide more value to the company.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
There are regular training sessions and courses available including this apprenticeship. I also have access to LinkedIn learning and Learn at work courses which I use to aid my development.
Some of my recent training sessions have included;
- Giving and receiving feedback
- Leading in supply chain
- PIV awareness training
Training is on-going and there are countless opportunities to develop
Some of my recent training sessions have included;
- Giving and receiving feedback
- Leading in supply chain
- PIV awareness training
Training is on-going and there are countless opportunities to develop
Structure and Support
How well organised/structured is your programme?
5/5
The apprenticeship structure is excellent, it is delivered in manageable segments which mean you're not overwhelmed at any time and are able to keep on top of your assignments whilst working full time. The support from my tutor has also been excellent and he is able to guide me whenever needed.
How much support do you receive from your employer?
3/5
I am given support from my employer in terms of allowing time off the job to complete assignments. I still find this difficult as it usually means having to catch up later or never really being able to fully focus on assignments due to being worried about what is happening on the floor. We also have shared chat groups we can use to reach out and I also speak to my other colleagues for support who are on the same course,
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much support as I need is provided, they're are only every at the end of a phone call and will guide me through any questions or concerns I have. The feedback on assignments is also great, this makes it less confusing when trying to add work needed to sign off modules.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel like this qualification will definitely help me perform better in my role due to the amount of subjects I'm learning, a lot of these are new to me so my knowledge is continuing to increase. I'm already applying my newly learnt skills to my job, one example of this would be the time management techniques we learnt.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There is always something going on in terms of extra-curricular activities although in the last couple of years I believe Covid has limited these opportunities. There are fitness at work competitions where you join a team and try and get the most steps of KMs in to win prizes etc. We also have POD events which is usually team pizza and there was a boat race recently.
Recommendations & Advice
Would you recommend Wayfair to a friend?
Yes
Why?
Wayfair is a great place to come in and progress your career, there are always opportunities to add to your skill set. You could come in as an Associate and train to be a 'Training ambassador' this would give you a good set of skills and stand you in good stead to train and apply to be a team leader. As a Supervisor the training opportunities are also almost limitless.
What tips or advice would you give to others applying to Wayfair?
Be ready to turn up with a positive attitude and a willingness to learn and improve, this will stand you in good stead to take advantage of all the opportunities that will arise. You can take your career to the next level at Wayfair just be prepared to put the work in and you will reap the rewards.
