Cyber Defence Incident Manager Review
at Vodafone
Degree Apprenticeship
Information Technology
London
Review Submitted: May 2022
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Given responsibilities such as wider team goals to accomplish. Handling incidents and dealing with customer requests. Reporting with any issues to my line managers but also collaborating with my team to achieve my personal goals as well as our joint goals. Side piece I'm currently working on is automation for the team.
To what extent do you enjoy your programme?
3/5
This programme excels my expectations and I never thought I'd find a job which I enjoy as much as this one. However, the university side of it is a struggle with issues with their quality of delivery as well as lack of understanding of challenges their apprentice students face.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, 100%. No certificated skills, however, lots of management qualities which I can take forward to any role I may pursue in the future. In addition, learnt the ability to brief senior stakeholders with confidence and overcome imposter syndrome. Also, improved my professional posture with things like linkedin as well as my imagine in the workplace generally.
Structure and Support
How well organised/structured is your programme?
4/5
From the employer side it is exceptional and I am fully supported to take any time I need to complete my university assignments. I'm also given lots of brilliant opportunities for exposure. My manager comes part and parcel with a mentor and guide, however I'm confident I could go to anyone in my team for help. Uni side is poor.
How much support do you receive from your employer?
5/5
I receive more than enough support from my employer and I have full confidence in all of my team as well as my manager. Any problem I face is tackled together and my points and concerns are taken seriously, as well as my feedback to help my team grow despite being less experienced.
How much support do you receive from your training provider when working towards your qualifications?
2/5
There is great lack of support from the training provider as they lack the understanding that we are apprentices and give us hefty assignments with extremely short deadlines failing to remember we have full time roles to fulfil and I want to excel in and not take loads of time off doing uni work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
So far I am only one year in. Nothing I've learnt at University has been even remotely applicable to my current role as it is a more general computer science year. However, the following years will be more applied and closer related to my field and role which will help my motivation and support me.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
They are doing an exceptional job especially for youth, to arrange lots of social events recently to get all of us across our different sectors to come together as 'oneyouth'. In addition, my team arranges lots of in person get togethers in the office despite having a hybrid/wfh approach.
Recommendations & Advice
Would you recommend Vodafone to a friend?
Yes
Why?
It's an exceptional company to work for and I feel really valued in my team as well as in my role. I'm treated the same as anyone else and no prejudice ever comes into play. Also, they are very supportive and understanding of personal situation changes and can work around big life changes.
What tips or advice would you give to others applying to Vodafone?
Be confident but also be yourself. Allow your personality to flourish as well as you're personal skills shine. Be ready for anything that may come your way. because one day might be really quiet but the next there might be a huge opportunity at your doorstep. It's important to be open minded
