Team leader Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Liverpool
Review Submitted: April 2022
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I lead the team in order to provide great customer service , I ensure the shift is ran smoothly and efficiently. I help my GM but helping him run the pub .
We ensure all our meals and drinks are served to a high quality and that the customer enjoys their visit
We ensure all our meals and drinks are served to a high quality and that the customer enjoys their visit
To what extent do you enjoy your programme?
4/5
I enjoy learning new skills , the programme has made me realise what it takes to get the best out of my job and my work colleagues. I can bring the new skills I have learnt into my workplace to help other staff to develop theirs too . I hugely recommend the programme to others
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt numerous new skills especially in the office on the computer , my manager has shown confidence in me and has shown me how to do new tasks and skills . My confidence has grown hugely because of this . My new skills have ensure I can do my job to the best of my ability
Structure and Support
How well organised/structured is your programme?
4/5
It is very well organised with monthly reviews and targets . My trainer is easy to contact if I gave any questions or problems during my programme. He is helping me greatly and never puts any pressure on me . I can work at my own pace which helps greatly due to my work commitments
How much support do you receive from your employer?
4/5
My Manager always encourages me to try s as me learn new skills . He has helped my confidence by showing his confidence in me . He asks how the programme is getting on and if I need any help from him with any of the work that I have been assigned
How much support do you receive from your training provider when working towards your qualifications?
4/5
My trainer is easily contacted if I need any help. He always answers my messages quickly and showing encouragement. He never makes me feel like I am under pressure to complete my assignments.
He sets reasonably targets which helps greatly . His confidence in me gives me confidence to want to complete my programme
He sets reasonably targets which helps greatly . His confidence in me gives me confidence to want to complete my programme
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I can bring more new skills to my role in my workplace . The things I have learnt help in a way I did not know about .
My employer is greatly appreciated by any new skills I can bring and show to other members of staff . In all new skills help me a lot
My employer is greatly appreciated by any new skills I can bring and show to other members of staff . In all new skills help me a lot
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Greene King has app called Fourth which includes Kingdom which contains any networking events within the company .
We have a running club which raises money for Macmillan charity each year .
We are trying to start a staff quiz team so we can compete against other pub quiz teams to raise money for charity
We have a running club which raises money for Macmillan charity each year .
We are trying to start a staff quiz team so we can compete against other pub quiz teams to raise money for charity
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Greene king care about their staff , for example during the covid panademic they paid their staff before furlough was announced . They have awards evening where pubs and staff are honoured for all their hard work . I do feel proud to say I work for Greene king as I feel part of not a company but a family
What tips or advice would you give to others applying to Greene King?
Be yourself and you will learn so many different things and new skills . Greene king have shorn us that they care about the staff and their well being , if you put the hard work in then you will be rewarded hugely by Greene king. Take the plunge and apply , you won’t regret it
