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Higherin

Duty Manager Review

at Savills

Higher Level Apprenticeship

Customer Service

Trafford, UK

Review Submitted: April 2022

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am responsible for the internal cleaning at the trafford centre. Dealing with budgets, accounts, contracts and the operational teams.
To what extent do you enjoy your programme?
5/5
i have enjoyed the programme immensely as it has helped in my development to become a department manager over the past two and a half years.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
i have learnt new skills as a result of the ILM and why i may do things a certain way and what it says about me and my management style.

Structure and Support

How well organised/structured is your programme?
4/5
i had a couple of tutor changes over the programme but Martin helped me through the last few months and it was very much appreciated. thanks Martin!
How much support do you receive from your employer?
5/5
my employer has allowed me time to complete the programme with no fuss whatsoever. i have had support from my manager and operations manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
i have received a lot of help and guidance from Martin. Martin was always available and guided me through the end point assessment phase.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
the qualification has helped me immensely in my role. it has helped guide me through to the position i am in today.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there are a number of extra curricular activities that we have in our centre. i have recently installed a games room which was very well received.

Recommendations & Advice

Would you recommend Savills to a friend?
Yes
Why?
Savills have allowed me to work towards this qualification and spend a lot of time developing their employees.
What tips or advice would you give to others applying to Savills?
embrace any courses or qualifications that may be offered to you!
In This Review
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