Senior Product Manager Review
at Post Office
Higher Level Apprenticeship
Customer Service
London
Review Submitted: March 2022
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing Change projects and continuous improvement for Mails and parcels area of Post office to make things easier for our customers, Postmasters and client.
To what extent do you enjoy your programme?
4/5
Pandemic aside I really enjoyed my apprenticeship. taking a distance learning course has its drawbacks but all things considered it was excellent.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My self confidence has improved dramatically and the ability to make decisions has been enhanced a great deal
Structure and Support
How well organised/structured is your programme?
3/5
The OU MBA course was quite old (and the syllabus has subsequently been updated) but generally it was well run and organised. the biggest issue I and felloe students had was the lack of consistency of tutors and their knowledge of the apprenticeship elements of the course.
How much support do you receive from your employer?
5/5
I was able to take a day a week to support my study as required and my employer was very flexible
How much support do you receive from your training provider when working towards your qualifications?
3/5
OU support was very good except when they didn't have the answers regarding the apprenticeship portion of the course
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me the confidence and toolkit to achieve greater things
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not really (certainly not at the moment)
Recommendations & Advice
Would you recommend Post Office to a friend?
Yes
Why?
It's an 'interesting' place to work
What tips or advice would you give to others applying to Post Office?
don't give up and be true to yourself
