Product management apprentice Review
at Virgin Media O2
Higher Level Apprenticeship
Customer Service
London
Review Submitted: March 2022
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
2/5
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Skills Development
2.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I have completed my first of 3 rotations at virgin media o2. the first rotation was 9 months long, and I carried out tasks that a product manager would and assisted in launching a new product. This involved working with lots of different stakeholders for approvals, communication with suppliers and working closely with the wider project team.
To what extent do you enjoy your programme?
5/5
To this point in time, I have thoroughly enjoyed my programme. I have felt very passionately about my first rotation and could not sing higher praises, and hopefully i will continue to feel this way throughout my following rotations. My scheme has been set up with so much support for the apprentices to help us in all ways we may require.
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
Yes i have learnt many new skills but also built on my existing skills required for an office based environment. As I am doing rotations I am learning lots about many different areas of the business and different systems used etc.
I am working towards my project management APM PMQ qualification and lots of additional training is offered through linked in learning or organised by the Future Careers committee. however, my learning provider is quite poor.
I am working towards my project management APM PMQ qualification and lots of additional training is offered through linked in learning or organised by the Future Careers committee. however, my learning provider is quite poor.
Structure and Support
How well organised/structured is your programme?
3/5
I am in the first cohort of product management apprentices so the structure has developed stronger as we have moved along the scheme. however, we are very supported with many different contacts to support us in relevant areas from work to learning to just general support in how we are feeling etc. however, the provider (BPP) is not well structured or supportive.
How much support do you receive from your employer?
4/5
I feel fully supported at virgin media o2 with a great system built around us to support us in our day to day management, learning, work-life balance, relationships, apprentice buddie, mentor, head of year. these are all different people we have allocated to us as individuals to support us in all areas of our scheme.
How much support do you receive from your training provider when working towards your qualifications?
1/5
minimal support, would really struggle if virgin media was not as supportive as it is.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
yes i believe i can reflect how my qualification will aid my day-to-day job role,
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
you may take 5 volunteering days a year and some teams organise lots of socials etc. i would like for there to be more socials with other apprentices/ graduates etc
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
it is a great place to work with great benefits and an appreciation of healthy work life balance
What tips or advice would you give to others applying to Virgin Media O2?
make sure you read about vmo2 and their values etc before applying
